Privacy Policy

Move Away Services (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (moveawayservices.com) or use our moving, junk removal, carpentry, and maintenance services.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information you provide directly:

  • Name
  • Phone number
  • Email address
  • Home or office address
  • Service preferences and booking details
  • Payment information (processed securely; we do not store full card details)

Automatically collected information:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Cookies and similar tracking technologies (see Section 5)

How We Use Your Information

We use the information we collect to:

  • Process and manage your service bookings
  • Communicate with you regarding appointments, quotes, and service updates
  • Respond to inquiries and provide customer support
  • Improve our website, services, and customer experience
  • Send promotional offers or updates (only if you have opted in)
  • Comply with legal obligations

Sharing of Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

  • With our service team/staff to fulfill your booking
  • With trusted third-party providers who assist in operating our website or processing payments (bound by confidentiality obligations)
  • If required by law, regulation, or legal process in the UAE
  • To protect the rights, property, or safety of Move Away Services, our customers, or others

Data Storage and Security

  • We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
  • Your information is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
  • While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. You can control or disable cookies through your browser settings; however, this may affect certain website functionalities.

Your Rights

Depending on applicable UAE data protection regulations, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal or contractual obligations
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies separately.

Children's Privacy

Our services and website are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us: